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FAQ

FAQ

You have questions. We have answers!
Why should I sell freshbenies if I already have direct contracts with suppliers?

Services that don’t get used will never contain costs or help employees become better healthcare consumers. freshbenies brings a proprietary Member Engagement System and multiple services in one membership. And we get used A LOT - 30X more than stand-alone services. 

Why should I sell freshbenies if the medical carriers include telehealth?

Just having access to telehealth doesn’t mean employees will use it. An average carrier telehealth plan gets 2% usage. The freshbenies Member Engagement System and our $0 visit fee drive market-leading utilization for your clients. Plus, freshbenies also includes additional savings from Behavioral Telehealth, Advocacy, Rx, dental and vision savings, presenting a clear picture of value for employers and their employees. Click here for a head-to-head comparison chart.

What size employers can you handle?

Our sweet spot is groups of 100 – 3,000 employees. We also serve...

  • mega groups of 10,000+
  • employer-paid: as low as 5 participants
  • voluntary: 10+ participants required
  • micro-groups and Individual: purchase at https://www.freshbenies.com/individuals with your affiliate link

Note: minimum monthly invoice is $50.

Do you have a member engagement program?

Yes! All packages include our freshbenies Member Engagement System at no additional charge...

  • High-quality virtual or physical welcome packet
  • Easy-to-use proprietary Member Portal and proprietary Member App
  • Interesting welcome email and ongoing member emails
  • Social media channels to engage and educate employees about their services
  • A freshbenies Member Services team available 7am - 7pm M-F and 8am - 5pm Sat Central Time and monitored after hours
  • AI Assistant allows employees to get actionable answers 24/7
  • Videos & flyers that simply and playfully explain the services
  • Proprietary articles with simple, fun and useful tips for controlling healthcare

You’ll see it in action when you get started with us!

Do you have sales materials for me?

Yes! Once you’re appointed, we’ll give you access to the Broker Portal where you’ll find everything you need.

Do you pay commissions?

Yes, our prices include commission rates that are among the highest in the industry. Just click here to unlock details about commissions or start your appointment with freshbenies. 

How do I get appointed?

Click here to find everything you need to get started. Once you complete your paperwork, we’ll get you all set up within 48 hours.

What’s the group installation process?

It’s a simple 3-step process all completed online. For Voluntary or to offer Add-Ons, there is a one-page Payroll Deduction form. If the process is completed by the 15th, we’ll have member materials in-hand by the 1st.

Does freshbenies disqualify an HSA?

In March of 2020, the CARES Act clarified that a $0 visit fee telehealth service is valid alongside an HSA-qualified plan. Read more about this change here.

Do you have other services you can put in a membership?

While our modular approach already provides multiple options, we can customize a package or add a service to our platform for groups of 500+.

Who’s included in a membership?

A freshbenies membership includes an employee and all their IRS dependents (and all pets are included in The Pet Pack).

Does this come under Section 125 pre-tax rules?

No, because freshbenies is non-insurance. However, the cost is still a business expense if purchased for employees. Also, you don’t have to follow Section 125 non-discrimination rules, so freshbenies can be provided to all employees – part-timers, non-benefits eligible, contractors, etc.